Bank-Level Security uses the industry-leading McAfee Secure which means our site is tested and certified daily to help protect you from identity theft, viruses, spyware and other online threats.

McAfee SECURE sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams
Outside Expert Certification

Payoff maintains state of the art security practices and is certified by McAfee. We hire the best security experts to conduct periodic security reviews and vulnerability assessments.

Secure Data Encryption

We store all sensitive financial data, such as Social Security numbers and bank account numbers, in a highly secure environment using 256-bit encryption.

Password Requirements

We have strict password strength requirements and have instituted secure steps by which you can regain access to your account should you forget your password. Your password is not known to any employee or third party with whom we may partner, and we will never ask for your password as a means of identifying yourself over the phone or email. You should never share your password with anyone, and if you ever receive an email appearing to come from Payoff that asks for your password, you should immediately report this

Session Time-Outs

We employ session time-outs to protect your account. This feature reduces the risk of unauthorized people being able to access your account if you leave your computer unattended. You will be logged out of the site automatically after a period of inactivity.

Still have questions?

Have questions? We‘d love to hear from you! Call 1-800-878-0901 or visit our support page.